Patient Resources Patient Resources Patient Concerns and ComplaintsPatients have the right to file complaints regarding quality-of-care concerns or safety issues to the Administrator On Call at Jellico Regional Hospital at (423) 830-2752 or by notifying CIHQ.To contact CIHQ:Online: https://cihq.org/complaint Mail: Center for Improvement in Healthcare Quality P.O. Box 3620 McKinney, TX 75070 Attn: Chief Executive Officer Phone 512-661-2813CIHQ accredits Jellico Regional Hospital.